Plunge Tubs
What is the difference between the Kaizen and the Genki tubs?
The main difference between our 2 most popular plunge tubs is their shape. The Genki Package holds a strong rectangle build, which may sit well with other items in your area. Whereas the Kaizen Combo is a feature of its own with the unique oval and red cedar design. Additionally, the Genki tub has the chiller compartment built in compared to the Kaizen Combo which has a separate chiller housing.
Do the Ice Baths come standard with a chiller?
YES! All our Ice Baths come with a 1HP Chiller as standard to maximise your cold plunge experience.
Can the Ice Bath be placed outdoors?
Whilst our tubs are built for all conditions, we do advise they are placed undercover if outside to maximise their longevity
'The Frostis' Chiller
What is the temperature range of the Chiller?
Our chiller is capable of decreasing the water temperature down to 3 degrees celsius and heating up to 42 degrees celsius
What are the electrical requirements?
Our chiller will plug into a standard 240V house plug for ease of installation!
Can I set the Chiller on a timer?
Definitely! You can set timers for the chiller for specific times and days throughout the week...
Shipping
How much is the delivery cost within the Greater Sydney area?
Delivery within the Greater Sydney Area is FREE when you Pre-Order an Ice Bath!
Do you ship across Australia?
We have a number of collections depots across the country with a fixed shipping rate who we have partnered with to provide a seamless experience to the customer.
Can you ship to my house?
If your house/workplace is equipped with a forklift, we can provide a freight quotation to your address.
Is there a pickup location?
Pickup is available from our shop in Western Sydney! You can look around the showroom and take home your desired product SAME DAY!
Refunds and Returns
Is a refund provided for change of mind?
Refunds are not provided for pre orders or ice baths if the customer decides they do not want the product.
What if my product is faulty?
Refer to our refund policy and terms of service at the bottom of the page.